Castle Care Plan
Peace of Mind, All Year.
A fixed yearly plan for your existing system. Two seasonal visits, scheduled for you. A plain report each time. And if something goes wrong, you already know who to call, and the first assessment is included.
This page explains the Castle Care Plan: what a year includes, what it does not cover and how it compares with calling only when something breaks. You enroll by phone, and the plan does not renew on its own.
Why a Plan
Why People Choose a Plan.
You Never Have to Remember.
I call you before each season to schedule the visit, so the care your system needs does not depend on a to-do list.
The Same Honest Report.
Each visit ends with three plain groups: what is fine, what to keep an eye on, and what needs attention. If nothing needs doing, that is the report.
You Know Who to Call.
You are not searching for someone in the middle of a cold night. You have my number, I know your system, the first assessment is free, and you are booked ahead of non-members.
Castle Care Plan
$000 per year, for one system
- Two seasonal visits: cooling in spring, heating in fall
- A written report after each visit, in plain words
- Your first assessment is free if something goes wrong
- Members are booked ahead of non-members
- A fixed discount on repairs
- A call before each visit, and before the plan ends
This is not insurance and not an extended warranty. A visit is a check, not a guarantee: the plan does not promise how long equipment will last, a lower bill, or that nothing will break. Repairs beyond the first assessment are priced separately, in writing, before any work.
Honestly
Is a Plan Right for You?
A plan is not for everyone, and I would rather you choose it for the right reasons.
What to Expect
What to Expect With the Plan.
Here is how it works, in my own words.
We Talk It Through.
We talk about your system and your home, I answer your questions, and we agree on the terms in writing. There is no checkout and no payment on this website: it is a conversation, over the phone.
I Look at Your System First.
My first visit is a full check of your equipment, so we both know where it stands. I measure it and write it down, and that becomes the baseline we compare to every season.
I Schedule Seasonal Visits.
Heating in the fall, cooling in the spring. I remind you, we pick a time, and I come. You get a written report after each, in three groups: what is fine, what to keep an eye on, what needs attention.
How Long
About a visit. Ask me.
If Something Goes Wrong.
Call me. Members are booked ahead of non-members, and my first visit to find out why is free. Then I explain your options and what each costs, and you choose. I am one person, so I will tell you honestly when I can be there.
You Decide Again Each Year.
The plan does not renew on its own. Before the year ends, I call you and ask whether you would like to continue, and I explain the terms again in plain words. If you would like to stop at any point, you can, and I refund the part of the year you did not use.
Questions
Questions About the Plan.
Is This Insurance or a Warranty?
No. It is a plan for regular care and a first assessment. Repairs beyond the first assessment are priced separately, in writing, before any work begins.
Do Members Really Go First?
Members are booked ahead of non-members. I do not promise a time, because I am one person and a heat wave is a heat wave. I do promise to tell you honestly when I can be there.
Does It Work for Equipment You Did Not Install?
Yes, any brand. I inspect it first so we both know where it stands.
Can I Cancel?
Yes, any time, and I refund the part of the year you did not use. The plan does not renew on its own, so there is nothing to remember to cancel.
How Many Members Do You Take?
I keep the number to what I can look after properly, so the promises are ones I can keep. If the plan is full, you go on a short waiting list.
What Does It Cost?
It is a fixed yearly price per system, which I will tell you on the phone and put in writing. I also tell you what a single visit costs without the plan, so you can compare.
What if Nothing Ever Breaks?
That is the best outcome. The plan has done its job, and you have a record of how your system is doing.
Prefer a Call Back?
Ask David to Call You.
Tell me a little about your system and I will call to talk it through. No payment, no obligation.
Ready for One Less Worry?
A call is all it takes to start. No checkout, no pressure.